Professional Hospitality Consultant
ABOUT
Consulting with Purpose
With over three decades of experience in hospitality, Anthony has a wealth of knowledge in knowing what works and what doesn’t in this exciting and challenging industry.
He has worked in some of Britain’s most popular regional attractions including: the National Media Museum (Bradford); Nostell Priory (National Trust, Wakefield); The Science Museum (London); The Sage Gateshead (Tyne & Wear); and John Smiths Stadium (Huddersfield) to name but a few.
Events are a significant part of his impressive portfolio. From state occasions and large-scale concerts to intimate gatherings and networking events, Anthony’s expertise has been well-honed in many different contexts from hotels to museums. His particular skill? Attention to detail.
From looking after royal guests and ministers at the opening of the National Assembly of Wales in Cardiff, to media and sports personalities at the Six Nations Championship in Murrayfield, all customers are treated with respect with the ultimate goal of providing an excellent customer experience.
An authentic and compassionate leader, he is committed to developing and supporting a wide range of catering and hospitality staff in these very challenging times for the industry.
Anthony firmly believes that it is key that multiple factors are taken into account to protect your business. Maintaining standards while controlling costs is a fundamental issue. Recruitment and retention of staff will remain a challenge looking forward. Ensuring staff are trained in costings, as well as understanding the importance of the customer are high priorities.
The customer remains at the forefront of everything that he does, and processes such as joint menu development are a pivotal example of this ethos. Being aware of seasonality, provenance, sustainability, affordability, and cost are core components of paving the way for a successful customer journey.
Anthony’s particular skill? His attention to detail. It is this skill that will undoubtedly benefit the profit-and-loss of your business.
Expect a warm, friendly, no-nonsense consultant who seeks to understand you, your business, and your client base. Expect a creative, personal, and communicative individual who will be committed to creating the right plan to execute and deliver together with your team.
When can he start?
HOSPITALITY CONSULTING SERVICES
Proven Success
PLANNING
Do you have a project or idea that you’d love to bring to life? is hospitality not your priority? struggling to bring the team together, these are all the things we can help you with.
To find out more, get in touch.
IMPLEMENTATION
My clients are my number one priority, and my services prove just how committed I am to their success. Implementation is key to success in any business, we can guide you through this on a number of levels.
MYSTERY SHOPPING
My services are customized to meet the specific needs of each client. I work with, one of the best ways to do this is to audit the outlets before we start, this is then used to benchmark the growth in the service you provide going forward, Contact me to find out how I can help today.